Privacy Policy

Privacy Policy Overview

This privacy policy outlines how we collect, use, and protect personal data from our users.

Terms of Service Contact
Effective Date
As stated in this policy
Scope
All users of our services
Questions?
Contact

Contact Information

Email
[email protected]
Phone
+1 416-341-9668
Address
1832 Columbia Street, Vancouver BC V5Y 4A2
General Inquiries
Contact Page

For any inquiries regarding this privacy policy, please refer to the contact details provided.

Contact Page

Data collection overview

How information is collected and how cookies work

This section outlines the categories of personal information we collect, where that information comes from, the cookie types used on the site, and the options available to manage cookie preferences.

Data collected

Data Collection Practices

We collect personal data such as name, contact information, and purchase history to facilitate transactions and enhance user experience.

The categories of data collected depend on how users interact with our services.
Sources of data

Sources of Data Collection

We gather data from user inputs, cookies, and usage analytics to improve our services and offerings.

Data is obtained directly from users during account creation and through their interactions with our website.
Cookie types

Types of Cookies Used

Essential cookies are necessary for website functionality, while performance cookies help us understand user behavior.

Cookies are categorized as essential, performance, and functionality cookies.
Cookie controls

Cookie Management

Cookies help us enhance user experience by remembering preferences and analyzing site traffic.

Users can manage cookie preferences through their browser settings, allowing them to control data collection.
User Rights

User Rights

These rights include access, correction, and deletion of personal data, among others.

Users have specific rights regarding their personal data, subject to applicable laws.
Requests

Exercising User Rights

We aim to respond to all requests regarding user rights within a reasonable timeframe.

Requests to exercise rights should be submitted in writing and will be addressed in accordance with applicable laws.
Data Retention

Data Retention Policy

Data will be securely deleted or anonymized when it is no longer needed for operational purposes.

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy.
Policy Updates

Policy Updates

Updates to this policy will be communicated through our website and direct notifications as necessary.

We will notify users of significant changes to this policy through appropriate communication channels.
Purpose of use

Purposes of Data Processing

We use personal data to enhance user experience, improve our services, and communicate with users.

Personal data is processed for specific purposes including service delivery, customer support, and marketing.
Third-party sharing

Data Sharing with Third Parties

All partners are required to maintain confidentiality and comply with applicable data protection laws.

We may share data with trusted third-party service providers who assist us in our operations.
Legal basis

Legal Disclosure of Data

Disclosure may occur in response to lawful requests from public authorities or as required by law.

We may disclose personal data to comply with legal obligations or protect our rights.